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Q&A

About HILLS APP About Member Registration and About Hills HILLS ID About HILLS ID and HILLS CARD About Lost, Theft, Trouble About Card Loss, Theft, Trouble About Membership Application / Change Procedure About Hills Points and Exchange Benefits About HILLS CARD Mastercard ® Credit Function About Email News About Card Contact information

Card-related contact information

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Please note that when making inquiries, we may ask for your registered information in order to confirm your identity.

Where is HILLS APP/HILLS CARD Customer Center?

Located in Roppongi Hills HILLSIDE 2F General Information.
* Omotesando Hills Customer Center has closed its business as of Friday, June 30, 2023.

Customer Support

If you have any questions, please contact us using the inquiry form or by phone.

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HILLS APP / HILLS CARDInquiries about

HILLS APP/HILLS CARD Customer Center

03-6406-6410

Open all year round 10:00-18:00

HILLS CARD MastercardInquiries about

HILLS CARD Mastercard Dedicated Desk

0120-156-290

9:30-17:30 except year-end and New Year holidays(Lost and stolen reception is 24 hours)

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