Q&A

Hills Points:
When you pay at Hills Points facilities or stores, you will receive 1 point for every 110 yen (tax included).
*For products subject to reduced tax rates, you will receive 1 point for every 110 yen paid.
*Some stores, products, and payment methods are not eligible.

Credit Points:
When you use your credit card at Mastercard member stores in Japan and overseas, you will receive 1 Credit Points for every 100 yen including tax. (When using overseas, you will receive 1 point for every 100 yen converted to Japanese yen.)
When using credit cards at Credit Points group facilities, Credit Points will be increased to 2 points per 100 yen (tax included), and3 points on Sundays.
*Please note that some of Credit Points group facilities are different from Hills Points eligible facilities.
* Credit Points rates vary by store. Please check with the store for details.
*Some stores, products, and payment methods are not eligible.

*Please note that eligible facilities, stores, products, services, and payment methods may change without notice.

The following facilities, stores, products, and payment methods are  not eligible 

Hills Points:
List of non-eligible facilities and stores >

Credit Points:
Stores that do not accept credit cards are not eligible for Credit Points.
Credit Points rates vary by store. Please check with the store for details.

* Facilities, stores, products, services, and payment methods that are not Not eligible for points to change without notice. Please note.

Direct point redemption:
Can only be used at Hills Points participating facilities and stores.
*Some stores, products and payment methods are not eligible.
*Please note that direct point redemption can only be done through HILLS APP.
Please note that this offer cannot be used with HILLS CARD Mastercard.

shopping gift certificates:
Can only be used at Hills Points participating facilities and stores.
*Some stores, products and payment methods are not eligible.

shopping tickets:
Available at Credit Points Group facilities only.
*Some stores, products, and payment methods are not eligible.

*Please note that eligible facilities, stores, products, services, and payment methods may change without notice.

It is as follows

(1)Facilities/stores where direct use of points (payment with points), coupons, shopping gift certificates, and shopping tickets are not available.
■ Roppongi Hills
Payments at Grand Hyatt Tokyo (however, this does not apply to Fueguia 1833, MUSUBU, restaurants, or spa treatments), ticket prices for Mori Art Museum, Tokyo City View, or Mori Arts Center Gallery purchased through the official website (this does not apply to purchases made from the ticket vending machine at the Museum & Observatory Ticket/Information counter on the 3rd floor Mori Tower), event participation fees, Mori Art Museum Membership Program MAMC annual membership fees, Tokyo City View Passport fees, payments at TOHO CINEMAS Roppongi Hills and ROPPONGI HILLS CLUB (however, dining facilities are available), ROPPONGI HILLS SPA membership fees, membership deposits, annual fees, and various other fees, Roppongi Hills Arena, TV Asahi Broadcasting Center

EX Garden Cafe, Cartier, Steam Campus, Tiffany & Co., Nihonbashi Tempura Meshi Kaneko Hannosuke, MINI Roppongi (lifestyle accessories are available), Chrome Hearts products sold at United Arrows Roppongi, Louis Vuitton, Rolex

Aoharu Clinic, Kids Square, Total Workout (Total Foods and Total Body Care available), Nissan Rent-a-Car, Ain Pharmacy, Hills 21, Plaza Clinic, Yumiko Chiba Associates, Roppongi Hills Sakura Jujiji Clinic, Roppongi Hills Nishibori Dental Clinic, Roppongi Hills Post Office

■Azabudai Hills
Payment at Janu Tokyo (however, direct use of points, coupons, and shopping gift certificates are available at dining and boutiques), Azabudai Clinic, Azabudai Nishibori Dental Clinic, Azabudai Hills Post Office, Hermès, Cartier, Kids Garden Education Lab, Kids Garden Prep School, Keio University Center for Preventive Medicine, Saint Louis, Sogo Pharmacy, Mori Building Digital Art Museum: Epson teamLab Borderless ticket sales and cafe, Bvlgari, Berluti, Pace Gallery, Lacan Clinic Tokyo Azabudai (product sales and private medical treatment are available)

■ Toranomon Hills
Payments at Andaz Tokyo (however, restaurant and spa treatments are available), Toranomon Hills registration fees, registration deposits, annual fees and other fees, ARCH (ARCH CAFE is available), EtonHouse International Pre-School Tokyo, TOKYO NODE (ticket sales at the 8th and 45th floor information desks and the special counter on the 8th floor), payments at Hotel Toranomon Hills (however, points can be used directly at restaurants and shopping gift certificates can be used), Asahi Pharmacy, registration fees, monthly fees and option fees for CARAPPO and the CARAPPO members only website (however, merchandise sales and smoothies can be used), art works sold at art cruise gallery by baycrew's in SELECT by BAYCREW'S, Takaraya, Chojiya, Toranomon Hills Sakurajuji Clinic, Toranomon Hills Dental Clinic and Medical Dragon Clinic, Toranomon Hills Fukuzawa Dental Clinic, Music Cafe & Bar Sugo

■ Toranomon Hills area (Shintora-dori Ave.)
5A SPORTS LAB & FACTORY STORE

The following are some of the facilities available. ARK Hills
《ARK Mori Building》Payment for ARK HILLS CLUB (but dining facilities are available), ARK Hills Clinic, ARK Mori Building Inner Post Office, Chengdu Masamune Flat Noodle Tsujita, Tanaka Soba Restaurant specializing in Chinese noodles, Nakada Dental Clinic, Nihonbashi Tempura Meshi Kaneko Hannosuke, Noseen, Barber Salon Goto & Angel Foot
《ARK Towers West》Admission fee, admission deposit, annual membership fee, various fees, etc. of ARK HILLS SPA
《ARK Hills Side》Taura Electric, ten kids ARK Hills Sono
《Ark Hills Sengokuyama Residence Mori Tower》 admission fee, admission deposit, annual membership fee, various fees, etc. of HILLS SPA SENGOKUYAMA, Shodanin, town nursery school, town book and sandwich
《ARK Hills Front Tower》Natural Lawson, Noseen main store, MARUEIDO JAPAN
《ANA InterContinental Hotel Tokyo》
《Suntory Hall

■ Omotesando Hills
Omotesando Yukizaki, Gallery Dojunkai, Galerie 412, Grand Seiko Boutique, Harry Winston, Lift Gym (apparel, protein smoothies, etc. are available)

■ Atago Green Hills
Atago GREEN HILLS SPA Admission Fee, Admission Deposit, Annual Membership Fee, Various Fees, etc., Hills Golf Academy, Atago Green Dental Salon, Atelier Yamagata, Clint Exe Clinic, Daigo, FamilyMart

■ Motoazabu Hills
MOTOAZABU HILLS SPA enrollment fee, enrollment deposit, annual membership fee, various fees, etc., Kazuma VINTAGE CAVE TOKYO, Nishimachi International School, Motoazabu Hills Dental Clinic, Motoazabu Hills Medical Clinic

■ Holland Hills
Uke Dental Office, Urachiru Clinic

■ Piramide
Ota Fine Arts, KAYOKO YUKI, Gallery Sign, KENJI TAKI GALLERY, Kotaro Nukaga, Sky Piramide, Seishin Beauty Clinic Roppongi, Zen Photo Gallery, TARO NASU, Tipness Roppongi, Philips, PERROTIN, PERROTIN SALON, PERROTIN STORE, Yutaka Kikutake Gallery, London Gallery

■complex665
Tomio Koyama Gallery, ShugoArts, Roppongi Fukuzushi

■ Hirakawacho Mori Tower
Takeda Dental Clinic

■ Shishido Hills Country Club / Shizu Hills Country Club
Shishido Hills Country Club and Shizu Hills Country Club membership registration fees, annual fees, name change fees, various reissue fees, courier fees (green fees, maintenance fees, caddy fees, cart fees, locker fees, restaurant fees, practice facility fees, private room fees, store fees, rental item fees, accommodation fees, and Delivery fees can be used)

■ Fees common to all facilities
Admission to galleries and event venues, stores in event venues, limited-time event stores, seminar tuition fees, parking fees, purchases at tobacco and vending machines, use of game machines, dispensing and processing of pharmacies, etc.・ Repair fee, shipping fee, utility fee, various taxes, and other points specified by the target facility

(2)Facilities and stores where points cannot be used directly (payment with points), coupons cannot be used, and shopping gift certificates and shopping tickets can be used
■ Roppongi Hills
Ticket prices for Mori Art Museum, Tokyo City View, and Mori Arts Center Gallery purchased at Mori Tower 3F "Museum/Observation Deck Ticket/Information" counter and the 52F "Information" counter.

(3) Facilities and stores where points can be used directly (payment with points) and coupons can be used, shopping gift certificates and shopping tickets cannot be used
■Azabudai Hills
《Azabudai Hills Market》*Please also check (4) below for information on Azabudai Hills Market stores.
If you pay directly at the following stores:
Kyoto Yaoichi, Nezu Matsumoto Azabudai, Kusuda Charcuterie Maitre Artisan, Come by Stand Banh Mi, Furika Kitchen, Parlor Yazawa, Matte, Sushi Saito, Torioka
* shopping gift certificates can be used when paying for products from the above stores at the central register (a register in the center of the market where you can pay for products from all stores at once).

Azabudai Hills Gallery Online Tickets, HILLS HOUSE MEMBERS LOUNGE ID Linked Mobile Order

■ Toranomon Hills
TOKYO NODE restaurants, TOKYO NODE online tickets, T-MARKET mobile orders (however, direct use of points is not available after 5:00 PM, and coupons cannot be used all day)

■ Shared facilities
Hills Mobile Order

(4) Facilities and stores where points can be used directly (payment with points), coupons, and shopping gift certificates can be used, but shopping tickets cannot be used.
■ Roppongi Hills
Daitokuju TOKYO, HOKA, Fueguia 1833, MUSUBU and restaurants at Grand Hyatt Tokyo, ROPPONGI HILLS CLUB, ROPPONGI HILLS SPA

■ Azabudai Hills
Azabudai Hills Market
If you are paying at the central checkout counter
The following stores can only be paid for at the central checkout counter (a checkout counter in the center of the market where you can pay for items from all the stores at once).
Azabudai Yamako Fresh Fish Store, Hiyama WAGYU, Tsukiji Torifuji, Yazawa Offal Sales, Meijiya Azabudai Store, Saikaya, Fior di Mazo, Souzai Azabudai Shun, Azabudai Torishiki, Kameido Gyoza, R.F. One, Tsukada Suisan

FamilyMart!!, Janu Tokyo's Dining Boutique

■ Toranomon Hills
Andaz Tokyo restaurant/spa treatments, Hotel Toranomon Hills restaurant

■ Toranomon Hills area (Shintora-dori Ave.)
Locksmith, Super Hot Dog, Good Morning Cafe

■ ARK Hills
《ARK Mori Building》ARK HILLS CLUB
《ARK Towers West》ARK HILLS SPA
《ARK Towers East》Cafe Lume
《ARK Hills Sengokuyama Mori Tower》HILLS SPA SENGOKUYAMA

■ Atago Green Hills
ATAGO GREEN HILLS SPA

■ Motoazabu Hills
MOTOAZABU HILLS SPA

■Other stores
Saint Laurent Omotesando, Jimmy Choo Omotesando, Giorgio Armani Omotesando, Stella McCartney Aoyama, Balenciaga Aoyama, Palazzo Fendi Omotesando, Boss Store Omotesando

(5) Facilities and stores where points can be used directly (payment with points), shopping tickets shopping gift certificates and tickets can be used, but coupons cannot be used.
■ Azabudai Hills
Shokudo aca, Tominokoji Yamagishi

■ ARK Hills
Sushi Saito at ARK Hills South Tower​

(6) Facilities and stores where points can be used directly (payment with points) and shopping gift certificates can be used, but coupons and shopping tickets cannot be used.
■ Azabudai Hills
Tenpu Ryo Niiru

(7) Facilities and stores where direct use of points (payment with points), coupons, and shopping gift certificates are not available, and where shopping tickets are accepted.
■ Laforet Harajuku
HUMAN MADE HARAJUKU


*Please note that the facilities, stores, products, and services eligible for direct use of points, as well as the use of coupons, shopping gift certificates, and shopping tickets, may change without prior notice.

You can use it immediately.

Please note that there may be a slight delay in using the card and that usage being reflected in the point balance and purchase history.

Hills Points The amount will be automatically added at checkout, just as with conventional card payment (magnetic or contact IC payment). There is no need to present HILLS APP separately. However, there are some stores, products, and payment methods that do not add Hills Points.
Please refer to Point Handling Slip issued at the time of settlement to confirm the addition of Hills Points.

Credit points: One point will automatically be transferred to your HILLS Points total at the end of the month following your purchase, for every ¥100 spent (tax included). Also, the difference in credit points awarded when using at group facilities (at least two points for every ¥100 yen, tax included) will be credited to your HILLS Points total at the end of the month following your purchase. Note that the difference in points is not offered at some stores, or for certain products and payment methods.

(1) If you pay with Apple Pay, Google Pay, or Osaifu-Keitai using QUICPay
*Please make sure that the "QUICPay" logo is displayed on the screen of your Apple Pay, Google Pay, or Osaifu-Keitai.
*The maximum amount that can be used per payment via Google Pay is 20,000 yen (tax included).

Hills Points: Please present HILLS APP or HILLS CARD Mastercard separately. Points will be awarded. However, there are some stores, products, and payment methods for which Hills Points cannot be awarded.

Credit Points: At the end of the month following the month of use, 1 point will be automatically converted to Hills Points for every 100 yen (tax included). In addition, the difference between Credit Points awarded when using at group facilities (starting from 2 points for every 100 yen (tax included)) will also be automatically converted to Hills Points at the end of the following month. However, there are some stores, products, and payment methods for which the difference is not added.

(2)If you pay with Apple Pay using a method other than "QUICPay" such as "touch payment"
*Payment via Google Pay is only possible with QUICPay. iD and touch payments are not available.

Hills Points: Please present HILLS APP or HILLS CARD Mastercard separately. Points will be awarded. However, there are some stores, products, and payment methods for which Hills Points cannot be awarded.

Credit Points: These will be automatically converted to Hills Points at the end of the month following the month of use. Please note that you can only earn 1 point per 100 yen (tax included).

Hills Points: Please present HILLS APP or HILLS CARD Mastercard separately. Points will be awarded. However, there are some stores, products, and payment methods for which Hills Points cannot be awarded.

Credit Points: These will be automatically converted to Hills Points at the end of the month following the month of use. Please note that you can only earn 1 point per 100 yen (tax included).

Please see below for details on points for each payment method.
*The "card" in this table refers to "HILLS CARD Mastercard."
*There are some stores, products and payment methods for which Hills Points cannot be earned.
*There are some stores, products and payment methods for which the difference in Credit Points awarded when using at group facilities will not be added.
* VenusFort Passport Plus will no longer be eligible for Credit Points as of February 2022. For more information, click here >

Member's Point Card will no longer be available as of Wednesday, May 31, 2023.

Member's Point Card cannot be used, so please register for HILLS APP or apply for HILLS CARD Mastercard. If you use both, you can earn both Hills Points and Credit Points.
Click here to register as a HILLS APP member>
Click here to apply for HILLS CARD Mastercard >

Hills Points:
Any unused or unused Hills Points will expire on March 31st of the following fiscal year (April 1st to March 31st of the following year) in which the purchase date falls (longest period: Hills Points earned on April 1st are valid for two years, shortest period: Hills Points earned on March 31st are valid for one year).
Hills Points expiration date >

Credit Points:
Your credit will be automatically converted to Hills Points at the end of the month following the month in which you used it.
Any unused or unexchanged Hills Points will expire on March 31st of the following fiscal year (April 1st to March 31st of the following year) in which the points are automatically transferred. (Maximum: Hills Points added on April 1st are valid for two years. Minimum: Hills Points added on March 31st are valid for one year.)
Hills Points expiration date >

If you do not use the service for more than three months, you will be automatically logged out. (The menu will say "Temporary Member")
Tap "Register/Login" and log in with your registered HILLS ID.

Hills Points:
By showing HILLS APP screen, you can use your points directly at participating Hills Points facilities and stores, with 1 point = 1 yen.
*Some stores, products, and payment methods are not eligible.
You can receive exchange benefits for points earned over 1,000. shopping gift certificates and movie tickets can be exchanged at Roppongi Hills Mori Tower General Information Center.
Additionally, if you earn 1,500 points or more, you can exchange them for coupons on HILLS APP.
Hills Points Exchange Benefits >

Credit Points:
The amount used from the 1st to the end of each month will be deducted at the end of the following month.
Points will be automatically transferred all at once. Points cannot be used or exchanged directly before the automatic transfer.
For details on Hills Points redemption, please see the "Hills Points" details above.

The expiration date for Hills Points Exchange Benefits varies depending on the benefit, so please check the link below.
* TOHO CINEMAS Roppongi Hills movie tickets will be issued with validity periods of 2 to 6 months, but you will not be able to choose the expiration date.
Hills Points Exchange Benefits >

Credit Points will be automatically converted to Hills Points at the end of the month following the month in which you used the credit.

No change will be given.

We do not sell gift certificates.

Please note that points will only be awarded if you present HILLS APP or HILLS CARD Mastercard at the time of payment.

Points may only be redeemed by the cardholders themselves. Thank you in advance for your understanding.

We offer various benefits. Please see below for details.
HILLS CARD Mastercard Member Exclusive Benefits >

No, these payments methods are not eligible for points.
You will receive points for your total purchase, minus the total of what you pay directly using your points or with HILLS Points redemption benefits like shopping vouchers, shopping tickets, various coupons in digital format or with other tickets and the like.

Yes, this amount is applicable for discounted parking.

No, this amount is not eligible for adding to your Premium Stage annual purchase amount.

You can check the benefits of each stage of the premium stage below.

■ Benefits
Free car upgrade (no cancellation fee)
*As the number of units is limited, we recommend making your reservation at least two weeks prior to the date of use.
Please note that we may not be able to accommodate your desired date and time depending on the reservation situation.

■ Target period
June 1, 2025 - May 31, 2026

■Applicable Sections
Transportation from a specified location to a destination (limited to the Kanto region)

■ Usage fees
*Please contact the hire car reservation desk below.
　　　
■How to use
(1) When making a reservation, please tell the operator that you would like to use the "HILLS APP / HILLS CARD Premium Stage Exclusive Benefits."
(2) When boarding, please show HILLS APP membership card screen to the driver.
　
■ Reservations and inquiries
Nihon Kotsu Co., Ltd. Ginza Sales Office Hire Reservation Desk: 03-3595-2151

From February 2022, credit card functions such as point system will be switched to "Orico Card".
Along with this, instead of Credit Points, you will earn "Orico Card" Life Smiles.
Please check here for more details.